Newest Interviews - Manufacturer Insights

Newest Interview

Other Topics Coming Soon:

Website privacy laws (cookies). How to protect your business. Joshua D. Waterston, Esq., CIPP/US, AIGP
Senior Attorney and Director of Fractional Counsel. Wilftek LLC

How to accelerate sales growth and maximize your organization’s value by building a high-performing sales team. – Bill Schamp – Founder & Advisor – Quest Sales Consulting

The importance of building your personal brand. – Cass Bailey – CEO – Slice Communications

What Manufacturers Need to Know About Business Valuations – Dave Bookbinder

Why Sales Leaders Should Adopt AI Technology – Bill Schamp – Founder & Advisor – Quest Sales Consulting

Raj Kapur

Founder and CEO

&Marketing

(215) 273-6998

What is a customer advisory council, and what is its importance for manufacturers?

Interview with Rajat “Raj” Kapur, Founder/CEO of &Marketing

In this interview, Raj explains the role of manufacturing customer advisory councils, the benefits for manufacturers, and what is required to have a council. Some of the topics include:

What are the most often misunderstood aspects of customer councils?
What can customer councils tell a leadership team that they won’t learn elsewhere?
What is the value (ROI) of a customer advisory council?
Who should be in the room during council meetings?
Mistakes to avoid when holding customer council meetings
What does it require to set up a council?

Watch below - 29:49 Minutes

Click the image to download. Courtesy of &Marketing

Fred Wilf

Managing Partner
Wilftek Law
267.908.5500

Legal Issues in Shipping Hard Goods

Interview with Fred Wilf – Managing Partner – Wilftek Technology Law

Often, hard goods are purchased on an invoice without a formal contract. Shipping may be reduced to a single line, such as “FOB factory” or “Ex Works”.

- What do the shipping terms mean if something goes wrong or there’s a dispute?
- What are “incoterms” and how are they used?
- At which point does ownership of the goods transfer from seller to buyer?
- If the goods are delayed or damaged in transit, or stolen, who’s responsible?
- Who’s responsible for paying shipping?
- Who’s responsible for obtaining insurance?
- For international shipping, who pays for and handles customs?